Live support from exchange will gain more confidence of the traders on exchange.
Agreed, this is a big turn off at other exchanges. Their 2 week response time costs A LOT of trader money and missed opportunities as the ticker bounces waiting for help.
Agreed, I waited response from Poloniex for 4 weeks.
@Wade Li: I’ve been waiting for five months!
@Michal Brichacek: At least they responsed.
@Wade Li: I’m still waiting :/
Need to show Wallet Labels in the wallet dropdown when withdrawing. Just showing the wallet addresses in the dropdown prone to huge user errors.